Welcome to Sairaah Live. These Terms & Conditions govern your access to and use of our website and services. By browsing the website, purchasing tickets, or using any of our services, you agree to comply with these Terms & Conditions. If you do not agree with any part of these terms, please refrain from using our website.
Sairaah Live is an online platform that promotes live events, concerts, music festivals, artist performances, and entertainment experiences. The website enables users to discover events and purchase tickets through authorized event organizers and official ticketing partners.
By accessing or using this website, you confirm that you have read, understood, and accepted these Terms & Conditions. These terms apply to all visitors, users, and customers using the Sairaah Live platform.
You must be at least 18 years of age or access the website under the supervision of a parent or legal guardian. By using this website, you represent that you have the legal authority to accept these Terms & Conditions.
Sairaah Live provides access to event ticket bookings through authorized event organizers and official ticketing partners.
Before completing any booking, users are responsible for reviewing all event details, including the event date, venue, timings, seating category, ticket price, entry requirements, and any additional terms specified by the event organizer.
A completed booking is subject to the policies, terms, and conditions of the respective event organizer or ticketing partner.
Ticket prices, applicable taxes, convenience fees, and other charges are determined by the respective event organizer or authorized ticketing partner. Prices and availability are subject to change without prior notice.
Users are responsible for verifying all booking details before confirming a purchase.
Event schedules, venues, artists, timings, seating arrangements, or other event details may be updated due to operational requirements, weather conditions, technical issues, safety concerns, government regulations, or other unforeseen circumstances.
Any changes related to an event are solely the responsibility of the respective event organizer. Sairaah Live is not responsible for event modifications, postponements, or cancellations.
Sairaah Live acts solely as an event discovery and ticket booking platform. We do not manage ticket cancellations, refunds, exchanges, rescheduling requests, or compensation claims.
All requests related to cancellations, refunds, ticket replacements, or event rescheduling must be submitted directly to the respective event organizer or authorized ticketing partner from whom the ticket was purchased.
Refund approvals, cancellation policies, processing timelines, and related decisions are determined entirely by the event organizer or ticketing partner. Sairaah Live is not responsible for refund decisions, delays, rejected requests, or disputes arising from ticket purchases.
When using Sairaah Live, you agree to:
All content available on Sairaah Live, including logos, branding, graphics, website design, text, images, videos, icons, and other materials, is protected under applicable intellectual property laws.
No part of this website may be copied, reproduced, modified, distributed, published, or used for commercial purposes without prior written permission from the respective rights holder.
Our website may include links to third-party websites, payment gateways, social media platforms, ticketing providers, or other external services for your convenience.
Sairaah Live does not own, control, or operate these third-party platforms and is not responsible for their services, policies, content, transactions, availability, or security. Your use of such services is governed by their respective terms and policies.
While we strive to keep all event information accurate and up to date, Sairaah Live does not guarantee the accuracy, completeness, availability, or reliability of any event listing, schedule, pricing, venue information, or other content available on the website.
All information and services are provided on an “as is” and “as available” basis without any express or implied warranties.
To the maximum extent permitted by applicable law, Sairaah Live shall not be liable for any direct, indirect, incidental, consequential, or special damages arising from your use of the website or participation in any event.
This includes, but is not limited to, losses arising from event cancellations, venue changes, ticketing issues, payment failures, technical interruptions, third-party services, or any actions taken by event organizers or ticketing partners.
We reserve the right to suspend, restrict, or terminate access to our website or services without prior notice if we believe a user has violated these Terms & Conditions or engaged in activities that may harm our platform, business, or other users.
Sairaah Live reserves the right to modify or update these Terms & Conditions at any time. Any changes become effective immediately upon publication on this page.
Your continued use of the website after changes have been posted constitutes your acceptance of the revised Terms & Conditions.
These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India. Any disputes arising from the use of this website shall be subject to the exclusive jurisdiction of the competent courts in India.
If you have any questions regarding these Terms & Conditions, please contact us using the contact information available on the Sairaah Live website.